SNS IT Ltd Remote IT Management System (RITM) is a method of managing all of your computers, servers, and network problems via the web. Our specially trained and highly qualified technical support team can solve problems in a fraction of the time, it would take to call out someone on site, ensuring no time is wasted and your systems are operational allowing work to continue as normal.
We have found that the office “expert” who knows more about computers than the rest of the workforce actually costs you extra money through time taken and future problems.
We offer a flexible solution that is affordable to individuals and businesses allowing you to benefit from an extensive level of proactive and reactive support. With our service you no longer have to pay large fees on an adhoc basis, but a simple manageable monthly service fee, which works for you.
SNS IT provide an IT management solution to suit your requirements.
- As part of this service via Remote Control we can:
- Manage and audit asset inventory of all software and hardware and network settings
- Install, configure & patch your computer system with the latest windows updates
- Provide a dedicated technical support hotline and user friendly online trouble ticket reporting
- Manage and enforce your computer network usage policy
- Monitor and log your system performance and events
- Carry out full system reports