Support Packages

  IT Assistant IT Manager+ IT Executive+ IT Director++
End User Support Portal Yes Yes Yes Yes
System Patch Management Yes Yes Yes Yes
24×7 Network Monitoring and Alerts Yes Yes Yes Yes
Daily System Audits Yes Yes Yes Yes
Monthly Management Reports Package 1* Yes Yes Yes
Application Deployment  – Yes Yes Yes
Virus and Spyware Removal  –  – Yes Yes
Remote Support Optional 7hrs/month Unlimited Unlimited
Onsite Support Optional Optional Optional 7hrs/month

* Package 1 report is monthly executive summary report
** Business hours are Monday – Friday (8:30am – 6:00pm)
+ Minimum 10 PCs and 1 Server
++ Minimum 15 PCs and 1 server

At SNS IT we understand this. We also know that businesses are constantly challenged by the task of managing the demands of business growth while coping with continuous technology challenges.

Our focus is to keep your IT systems operational, available and secure so that you can focus on the everyday demands of expanding your business, managing costs and increasing revenues. We’re here to help you realize the productivity gains and ROI you have been expecting from your computer systems all along.

Managed IT services from SNS IT consists of various service level offerings that provide affordable proactive IT management and support. Utilizing our unique framework for providing managed IT services, SNS IT provides a range of proactive services designed to optimize your technology investment and maximize the productivity of your people and business.

It’s not just about monitoring, that just lets you know something is wrong.

And it’s not just about remote access to your systems to troubleshoot issues.

By maximizing the benefits of technology, daily, weekly and monthly IT tasks can be automated and scheduled to ensure all tasks are completed and reported consistently and without fail.

As the tasks run, valuable data is gathered to spot trends and patterns which can be used to plan system changes or enhancements. This reduces or eliminates any impact on the business.

Consistency creates reliability which results in predictable costs. How many times have you received a bill that you couldn’t understand or begin to determine if it was justified?


  • Site Assessment and Inventory
  • Proactive Service
  • Management and Status Reporting
  • Best Practice Driven
  • Automated and Reliable

SNS IT provides you with a single source of professional expertise and resources you need to streamline system management and support functions at an affordable price. SNS IT uses advanced processes, tools and methodologies, to deliver superior services that match your needs. You can choose from a variety of service plans that range from routine system maintenance and management to complete IT outsourcing. We will help you turn your data networks into an effective, efficient component of your growing business.